Terms and Conditions
Please refer to our current terms and conditions documentation
It is agreed that the following terms set out the total agreement made between the parties and that no variation or modification of these terms shall be effective unless agreed by both parties in writing.
Non Re-fundable Deposit
The deposit secures the time and services of Dale Turner Photography and is non-refundable or transferable in the event of cancellation, it being the agreed loss suffered by the photographer due to cancellation. Bookings that are postponed to a later date will retain the fee as long as Dale Turner Photography can reschedule for the new date and time.
Following payment of the deposit, the balance of fees due is to be paid as follows:
- The same amount as the booking fee is due 12 months prior to the wedding date
- The remaining balance is due 28 days before the wedding date
- Payment of any additional images or products must be made at the time of order
Failure to make payment by the dates stipulated may result in cancellation. No photographs or albums will be delivered until all payments have been received in full in cleared funds.
Where payment is to be made by a third party, the Parties acknowledge that they shall remain responsible for any balance outstanding in respect of the Contract.
Photo Shoot Payments
Following payment of the deposit, balance of fees due are to be paid: 100% on the day of the photo shoot. Payment methods accepted include: credit/debit card, bank transfer, PayPal, cash or cheque.
For all print orders, 100% of the total cost is required before the order is fulfilled. Usually all orders are completed within 14 working days, however at busy periods or due to circumstances beyond the control of Dale Turner Photography some orders may take longer to complete.
High Resolution Digital Downloads
You can purchase digital downloads from your online gallery in high resolution with printing rights so you can produce your own prints. Please note that the files you download are for your own personal use and cannot be used for commercial or any other purpose without written consent from Dale Turner Photography. The copyright of all images remains the property of Dale Turner Photography. Because of the nature of digital files it is not possible to return them once they have been downloaded. In the unlikely event that the download process fails, please get in touch so I can resend them to you but please be aware that no refunds can be given.
Low Resolution Digital Downloads
You can purchase digital downloads from your online gallery in low resolution for the purpose of using them as your social media profile image. Please note that the files you download are for your own personal use and cannot be used for commercial or any other purpose without written consent from Dale Turner Photography. The copyright of all images remains the property of Dale Turner Photography. Because of the nature of digital files it is not possible to return them once they have been downloaded. In the unlikely event that the download process fails, please get in touch so I can resend them to you but please be aware that no refunds can be given.
Gift packs cannot be exchanged or re-funded. The booking must be placed before the expiry date of the voucher. Details of what is included with the gift pack are printed on the back of the voucher. The gift voucher must be handed in to Dale Turner Photography on or before the date of the booking.
Use and Display of Images
The Clients hereby allow Dale Turner Photography to display any images relating to the Contract and to generally promote the Business in the Photographer(s) portfolio and by means of advertising, publicity material, websites, exhibitions, competitions, magazine articles, and other such media, providing that the images are used lawfully and without damage to the Client(s). By signing this contract you consent to the use of such images. Images placed in password protected galleries within the website are not available to the general public in the normal course of events. Third parties (usually the Clients friends and family) may purchase products via the password protected gallery as this is set up as an online ordering system.
Image and Reproduction
All print and presentation sizes quoted are approximate and subject to change at the discretion of the Photographer(s) and may be subject to slight variation. Whilst every effort will be made, the Photographer(s) cannot guarantee exact colour matching and is not held responsible for any colour variations which may occur due to light and location variations.
Due to limitations of computer monitors and variations of computer operating systems, it is understood that images viewed via this method may appear differently according to the specification of each monitor/computer and that prints may not match images rendered on any particular computer monitor.
Any images or copies of images whether stored digitally or otherwise and any computer program including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright and Design Act 1988. It is contrary to the Act to copy or allow to be copied photographically/electronically or by any other means an image created as part of this contract without the permission of Dale Turner Photography in writing.
Dale Turner Photography shall be granted artistic license in relation to the poses photographed and the locations used. The Photographers judgement regarding the locations/poses and number of images taken shall be deemed correct. Due to the vagaries of the weather and the willingness of subjects it may not be possible to capture all the images requested.
For Events involving a church ceremony or at certain other venues, the Photographer(s) movements are sometimes restricted by the minister or official in charge. Photographing of parts or even all of the ceremony or occasion may be restricted or prohibited, as may the use of artificial lighting. The Photographer(s) cannot accept responsibility for limited coverage in such circumstances.
Whilst the Photographer(s) shall endeavour to fulfil the Clients’ requirements, the Photographer(s) cannot be held responsible for non-availability of subjects or adverse conditions which may delay the progress of proceedings, preventing the coverage of certain specified shots.
Any alterations made to this Contract by the Clients once details have been confirmed may only be made at the discretion of Dale Turner Photography and should be agreed in writing. Where the Photographer(s) is unable to accommodate alternative arrangements (such as change of ceremony date and or venue) the Photographer(s) are not liable to compensate the Client(s) in any way whatsoever.
Limitation of Liability
In the unlikely event of a total photographic failure or cancellation by either party or in any other circumstance the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.
The Client may cancel this contract at any time by giving written notice to Dale Turner Photography but in doing so shall forfeit any monies paid. Cancellation less than 182 days before your wedding date or 7 days before the photo shoot date will result in the payment in full.
Digital files remain the property of Dale Turner Photography.
All prices include the current rate of V.A.T. (if applicable).
Any credit that you may have to apply to an order (either from gift packs or bought with your photo shoot) must be spent on one order. The credit cannot be exchanged or used with any other offers.